RETURN POLICY
At overlandhobbies.com we strive to make your shopping experience as easy and enjoyable as possible. We do everything we can to assure you get the merchandise quickly and exactly what you ordered. If for any reason you are not satisfied with your order, we will be happy to accept returns within 30 days under the following guidelines.

You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging. Please contact us for a return authorization number prior to returning your order. Shipping charges will not be refunded. The customer is responsible for insured shipping back to our warehouse. Returns sent COD will not be accepted.

DAMAGED PRODUCT
If a package has been damaged in shipping and it is apparent when the package arrives, please REFUSE the delivery. If you discover the item has been damaged after you have accepted the page please contact us as soon as possible. Make sure you keep all of the packaging material and paperwork with the damaged product. The shipping company may need the materials to process the claim. Please do not return damaged-in-shipment merchandise yourself. It could jeopardize your claim and keep you from receiving credit for the return.

DEFECTIVE MERCHANDISE
If you receive defective merchandise, please contact us for return instructions. We will accept returns and make adjustments accordingly. Please also contact us if you receive products that are missing parts. We will make sure that you receive the part or we will exchange the merchandise.